We paid $165 after taxes and fees for 1-9. 9- The older man who checked us in is extremely rude and seems to make up rules as he pleases without posting them online before you can decide if you want to book or not! 10- My advice is to pay an extra $30 and get into a nice hotel. 8- Blow dryer didn’t work -go figure but called and they brought me a working one. too late to turn back now he already ran my card □□♀️ 4- There were abt 4 flies that wouldn’t and didn’t leave the bathroom - Gross! 5- Pubic hairs were left in shower -wow 6- Bed was itchy so I was sketched if I wanted to get in it, slept on top of blankets - ugh 7- Remote volume didn’t work to turn down only went up. 3- NO breakfast (due to covid-19) although the website or booking didn’t say anything as others indicate they have a sack breakfast etc. 1- Signed up for 20% off member rate- it never took off 20% 2- Upon arrival was told they require $200 CASH deposit we weren’t aware of, so had to get cash out and come back!. The band, the complimentary clean up room before a flight, the breakfast, the friendly staff and no resort fee are why we changed hotels.īusiness all day in LA looking online for something close, found this America’s best value inn on Hollywood Blvd. Again, we had difficulty finding a place to sit at breakfast and would sit on the wall outside with a 4 person bar high top table if we could find one of those. Breakfast rotated less this year and some weren't available every day. We had a lot of prior guests state they too missed the band.We were disappointed the complimentary clean up room before a flight was also no longer offered. It would be nice if the large tables at breakfast and happy hour were reserved for groups of 5 or more people. It was hard finding places to sit at happy hour with 6 people in our party. They brought people together with their music instead of everyone being split apart into different areas. We really miss Kanilau not playing at happy hour. I was disappointed watching kids and parents alike taking food into the pool to eat during happy hour. There was way too many people in the pool and spa so we didn't use it this year. Keola is always the best-kind, fun and is an amazing person and bartender! Aldarin at breakfast is such a pleasure to see. Scott went out of his way to provide excellent customer service to our family and we are very grateful for all he did. 0.54km from Uber LAX WAITING LOT Scott in engineering, Keola and Aldarin know the meaning of Aloha.
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